Our Telemed Partner: First Stop Health
First Stop Health provides fast and convenient Telemedicine access to high-quality urgent care and mental health support from licensed healthcare professionals, anytime and anywhere.
Accessible Care Anytime, Anywhere
Explore the unique telemedicine benefits that First Stop Health provides members.
On-Demand Doctor Visits
Connect with board-certified doctors in minutes—no waiting rooms or appointments. View past visits, leave feedback, and download sick notes, all through First Stop Health.
Transparent, Affordable Pricing
Get the healthcare you need with no hidden costs or surprise bills. We offer clear, upfront pricing for all our services, ensuring $0 cost to the member.
Comprehensive, Quality Care
Board-certified doctors provide fast, personalized care for minor illnesses and ongoing needs—with diagnoses, prescriptions, and referrals from home.
Comfort and Convenience
Get care anytime, anywhere with First Stop Health. Connect with a doctor by phone, tablet, or laptop—no waiting rooms or appointments. Quality care is just minutes away.
Mental Health Services
Get confidential, personalized support. Coaches help with stress, therapists guide you through life’s challenges, and doctors can prescribe medication when needed.
Top-Tier Customer Service
First Stop Health is known for very strong customer service scores. Their Net Promoter Score (NPS) is 81, and customer service is available in multiple languages.
Questions? We Can Help.
When is telemedicine a better option than an in-person visit?
Telemedicine is ideal for common, non-emergency conditions that don’t require a physical exam—like sore throats, coughs, sinus issues, rashes, or prescription refills. It’s also a great choice when you want fast, convenient care without sitting in a waiting room. If your symptoms are mild or you’re unsure whether you need to be seen in person, starting with a virtual visit can save you time and money.
Can I see a mental health provider through First Stop Health?
Yes. Starting 01/01/26, mental health services will be available through First Stop Health.
How do I access my telemedicine benefits?
You can find your telemedicine benefits within your member portal by going to my.starthealth.com > Find Care > Telemedicine.
Do I need to pay extra for telemedicine benefits through First Stop Health?
No. Telemedicine benefits through First Stop Health are included in your Start Health plan.
