How to Download the Start Health App

Oct 1, 2025 | Learn Center

Hand holding smartphone displaying art app

The Start Health App is a convenient way to access all your Start Health benefits and savings tools: reimbursement rates, Rx and provider searches, and the HSA & investments platform.

To download the StartHealth app to your mobile device, simply start by visiting my.starthealth.com in your Apple device’s browser. 

Smartphone displaying health website tutorial step

One you’ve done that, click the share button in the menu at the bottom of your screen.

Smartphone screen showing 'Add to Home Screen' option

You’ll then scroll to select “Add to Home Screen.” 

Smartphone screen showing 'Add to Home Screen' step

The Start Health app will now have been downloaded to your devices home screen, making it easy to access your benefits on-the-go.

Need help? Call or text us at (800) 894-9454

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Get Added Peace of Mind with Start Shield

While your Start Health benefits are designed to be in line with providers' cash rates, sometimes your Start Health benefit may not fully cover what your provider is willing to accept. That's where Start Shield comes in.

Start Shield is designed to work alongside your Start Health plan by helping address eligible amounts that remain when a provider's charges exceed your Start Health benefits.

If you receive a bill that's higher than your Start Health benefits:

  • Our team reviews the charges for accuracy.
  • We work directly with the provider to negotiate a lower price on your behalf.
  • If a significant balance remains after negotiation, Start Shield may provide additional financial assistance to help limit your out-of-pocket costs.

When does Start Shield apply?

Emergency Care

  • Automatically eligible for Start Shield assistance.

Planned Procedures

  • A Pre-Bill must be submitted before receiving care to be eligible for Start Shield consideration.
  • Whenever possible, planned care should be performed with a preferred provider.

Financial assistance is determined on a case-by-case basis in accordance with the Start Shield Terms of Service.

Learn more about Start Shield

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385-454-3847‬

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