How to Download the Start Health App

Oct 1, 2025 | Learn Center

Hand holding smartphone displaying art app

The Start Health App is a convenient way to access all your Start Health benefits and savings tools: reimbursement rates, Rx and provider searches, and the HSA & investments platform.

To download the StartHealth app to your mobile device, simply start by visiting my.starthealth.com in your Apple device’s browser. 

Smartphone displaying health website tutorial step

One you’ve done that, click the share button in the menu at the bottom of your screen.

Smartphone screen showing 'Add to Home Screen' option

You’ll then scroll to select “Add to Home Screen.” 

Smartphone screen showing 'Add to Home Screen' step

The Start Health app will now have been downloaded to your devices home screen, making it easy to access your benefits on-the-go.

Need help? Call or text us at (800) 894-9454

Orange shield logo with white play symbol

Get Added Peace of Mind with Start Shield

Your Start Health base policy already provides comprehensive coverage on a fixed reimbursement schedule-typically 110-145% of Medicare rates. Once your deductible is met, Start Health covers 100% of eligible medical expenses up to our fixed reimbursement schedule. If your provider charges more than the reimbursement rate, you're responsible for the difference.

Start Shield helps when your provider charges more than your base policy covers, after the base policy's deductible has been met. It pays 80% of the extra costs above your base policy's reimbursement, until you reach your Max Out-of-Pocket:

  • $8,000 for individuals
  • $16,000 for families

Once you hit that limit, Start Shield covers 100% of any remaining costs beyond what your base policy pays. Start Shield only applies to in-network procedures and only after the base policy's deductible has been met. All emergency care is treated as in-network.

Learn more about Start Shield

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385-454-3847‬

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