Getting an Itemized Bill From Your Provider

Getting an Itemized Bill From Your Provider

To get reimbursed through Start Health, you’ll need to submit an itemized bill (also known as a “standard claim form”) from your provider. This document includes the medical codes we need to properly reimburse you for eligible expenses. Getting this from your provider...
Pregnancy Coverage & Eligibility with Start Health

Pregnancy Coverage & Eligibility with Start Health

Pregnancy is an important life stage, and we want to make sure you understand how your Start Health plan works during this time, especially around eligibility, coverage, and renewal. Can I enroll in Start Health if I am already pregnant? No. Pregnancy is considered a...
Getting the Best Care at the Best Price with Start Health

Getting the Best Care at the Best Price with Start Health

Traditional insurance limits you to narrow networks—often forcing you into certain providers, even when costs or quality don’t line up. Sometimes the same care is double the price depending on where you go. Start Health is different. You can see any provider (locally,...
How to Download the Start Health App

How to Download the Start Health App

The Start Health App is a convenient way to access all your Start Health benefits and savings tools: reimbursement rates, Rx and provider searches, and the HSA & investments platform. To download the StartHealth app to your mobile device, simply start by visiting...
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Get Added Peace of Mind with Start Shield

Your Start Health base policy already provides comprehensive coverage on a fixed reimbursement schedule-typically 110-145% of Medicare rates. Once your deductible is met, Start Health covers 100% of eligible medical expenses up to our fixed reimbursement schedule. If your provider charges more than the reimbursement rate, you're responsible for the difference.

Start Shield helps when your provider charges more than your base policy covers, after the base policy's deductible has been met. It pays 80% of the extra costs above your base policy's reimbursement, until you reach your Max Out-of-Pocket:

  • $8,000 for individuals
  • $16,000 for families

Once you hit that limit, Start Shield covers 100% of any remaining costs beyond what your base policy pays. Start Shield only applies to in-network procedures and only after the base policy's deductible has been met. All emergency care is treated as in-network.

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