A Fresh Start to Healthcare

Start Health is reimagining healthcare to be simpler, more transparent, and more empowering through a fixed benefit model designed to support HSA eligibility*, align financial and physical wellness, reward smart choices, and help transform the healthcare experience.

The Start Health Vision

At Start Health, we believe healthcare should be simple, transparent, and empowering. Co-founded by President John A. Anderson, MBA (HOM), and Executive Chair Dave Hall, Start Health was born from a shared conviction that the U.S. health system, though vast and complex, can be rebuilt around human potential rather than bureaucracy. Our mission is not just to reduce costs, but to restore control, confidence, and clarity to every individual navigating their health journey.

We are pioneering a fixed benefit model designed to support HSA eligibility*, aligning financial wellness with physical wellness. By blending modern technology with time-tested principles of fiscal responsibility, Start Health helps transform healthcare from a reactive expense into a more proactive investment. Our platform rewards members for smart decisions, delivers provider freedom, and enables them to invest in their own future through tax-advantaged health savings, all while helping reduce healthcare costs.

The Start Health vision is bigger than insurance. It’s a movement toward a health economy of transparency and trust, where care is priced fairly, outcomes are measurable, and members—not institutions—own the data, the dollars, and the decisions. Every product we design reflects our belief that innovation must serve empathy, and that genuine progress begins with simplicity.

As the healthcare landscape evolves, Start Health stands at the intersection of health, finance, and blockchain technology, building the framework for decentralized benefits administration and member-driven verification. Together, these innovations promise a future where healthcare transactions are instantaneous, auditable, and governed by shared values rather than hidden contracts.

With deep roots in healthcare leadership and entrepreneurial innovation, John A. Anderson and Dave Hall lead a team devoted to creating meaningful change—one member, one experience, and one community at a time. Start Health isn’t just changing how people approach healthcare; we’re starting something better: a new era of empowerment, affordability, and transparency.

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Our Mission

Start Health set out to solve one of healthcare’s biggest challenges: rising costs and lack of transparency. We noticed a gap for healthy people who were overspending on insurance they rarely used, with little control over their care. We believe our solution gives members clear pricing, flexible options, and smarter ways to manage and pay for healthcare.

Meet the Team

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John A. Anderson

PRESIDENT

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Kayley Herrmann

VP of OPERATIONS

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Ken Shepherd

VP of MARKETING & SALES

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Porter Stotts

REVENUE & ACCOUNTING MANAGER

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Josh Fritzsche

EVP of TECHNOLOGY

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Bret Shepherd

DIRECTOR OF DATA STRATEGY

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Hiday Thoman

TECHNICAL PROJECT MANAGER

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Matt Fritzsche

DIRECTOR of SALES

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Darien Adams

GROWTH MANAGER

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Becca Carr

MARKETING MANAGER

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Fayth Shepherd

BUSINESS ANALYST

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Tamarha Osazuwa

CLAIMS PROCESSING MANAGER

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Michelle Turpin

CLAIMS PROCESSING SPECIALIST

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Sheila Youngberg

MEMBER EXPERIENCE MANAGER

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Whitney Morante

MEMBER SUPPORT SPECIALIST

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Lorryann Lopez

MEMBER SUPPORT SPECIALIST

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Siaosi (George) Manu

CREATIVE DIRECTOR

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Amanda Johnson

CONTENT MARKETING MANAGER

Core Values

As the new kid on the block, we bring fresh eyes and bold ideas—backed by deep experience in the industry. We know it’s time for a better way and strive to live by our core values to bring members the best service and experience possible.

Client-Centered Focus

We exist entirely for our clients. Our commitment is to empathize with and care deeply about their lives.

Relentless Improvement

We are dedicated to continuous enhancement while staying true to our core beliefs about our insurance products and model.

Transformative Impact

We are driven by a passion to create meaningful change in the world through our innovative approach to health insurance.

Daily Difference

Our mission is to make a positive impact every day, touching the lives of our families, colleagues, and clients.

83%

In Premium Savings

4.9/5

Satisfaction Rating

40%

Average Procedure Savings

More Places to Start

We’ve been hugely successful in Utah, as more and more people want a simpler, more transparent way to do healthcare—and we’re ready to bring it to more states. As we continue to grow, we want to hear from you. Where should Start Health go next?

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Join Our Mission

At Start Health, our mission is to give you the tools to take control of your healthcare. We do this with a simple, transparent approach to benefits, a platform to compare and shop for the best care at the best price, and a plan designed to be HSA-eligible*. By combining these elements, we empower our members to make smarter choices, save money, and transform the way healthcare works.

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Get Added Peace of Mind with Start Shield

While your Start Health benefits are designed to be in line with providers' cash rates, sometimes your Start Health benefit may not fully cover what your provider is willing to accept. That's where Start Shield comes in.

Start Shield is designed to work alongside your Start Health plan by helping address eligible amounts that remain when a provider's charges exceed your Start Health benefits.

If you receive a bill that's higher than your Start Health benefits:

  • Our team reviews the charges for accuracy.
  • We work directly with the provider to negotiate a lower price on your behalf.
  • If a significant balance remains after negotiation, Start Shield may provide additional financial assistance to help limit your out-of-pocket costs.

When does Start Shield apply?

Emergency Care

  • Automatically eligible for Start Shield assistance.

Planned Procedures

  • A Pre-Bill must be submitted before receiving care to be eligible for Start Shield consideration.
  • Whenever possible, planned care should be performed with a preferred provider.

Financial assistance is determined on a case-by-case basis in accordance with the Start Shield Terms of Service.

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