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Getting an Itemized Bill From Your Provider

Getting an Itemized Bill From Your Provider

To get reimbursed through Start Health, you’ll need to submit an itemized bill (also known as a “standard claim form”) from your provider. This document includes the medical codes we need to...

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News & Press

Broker Interview: Why Start is the Solution

Broker Interview: Why Start is the Solution

The Start Health team had the pleasure to interview Joshua Erickson, Utah Insurance Broker. Joshua provides insightful commentary on the insurance marketplace and how Start Health benefits consumers...

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Three Ways to Save with Start Health

Three Ways to Save with Start Health

It’s no secret that the US healthcare system is confusing and one of the most costly systems in the world. It can be hard to know how to get the care you need without making common mistakes that...

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Get Added Peace of Mind with Start Shield

While your Start Health benefits are designed to be in line with providers' cash rates, sometimes your Start Health benefit may not fully cover what your provider is willing to accept. That's where Start Shield comes in.

Start Shield is designed to work alongside your Start Health plan by helping address eligible amounts that remain when a provider's charges exceed your Start Health benefits.

If you receive a bill that's higher than your Start Health benefits:

  • Our team reviews the charges for accuracy.
  • We work directly with the provider to negotiate a lower price on your behalf.
  • If a significant balance remains after negotiation, Start Shield may provide additional financial assistance to help limit your out-of-pocket costs.

When does Start Shield apply?

Emergency Care

  • Automatically eligible for Start Shield assistance.

Planned Procedures

  • A Pre-Bill must be submitted before receiving care to be eligible for Start Shield consideration.
  • Whenever possible, planned care should be performed with a preferred provider.

Financial assistance is determined on a case-by-case basis in accordance with the Start Shield Terms of Service.

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