Start Health

Forms & Documents

General

How to File a Complaint
Change of Personal Information Form
Member Reimbursement Form
Authorization to Negotiate & Access Medical Bills
Return Mistaken Contribution Form
Member Electric Transfer of Funds Form
Medical Questionnaire

HSA & Investments

Distribution Excess HSA Contribution Form
HSA Letter of Medical Necessity
HSA Partial Transfer Form
HSA Closure Request Form
HSA Rollover Request Form
HSA Transfer Form
Instructions Upon Divorce
Mistaken HSA Distribution Form
HSA Instruction Upon Death
HSA Contribution Form
HSA Letter of Medical Necessity
HSA Reimbursement Form
HSA Transfer Form (Spanish)

Legal & Policy

Member Rights and Responsibilities
Request Accounting PHI Disclosures Form
Request to Amend PHI
Authorization to Disclose PHI
Official Accident Form
Official Disability Form
Policy
Privacy Notice Simplified
Privacy Notice
Beneficiary Designation Form
Affidavit of Next of Kin
CCPA Privacy Notice
HIPAA Notice
PHI Restriction Request Form
Immediate Family Member Treatment Form
Privacy Policy
Request Access PHI Form
Request Access PHI Form (Spanish)
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Get Added Peace of Mind with Start Shield

Start Health plans keep planned costs low by paying fixed benefit amounts for medical services. In most cases, members can find providers who accept those amounts by using cash-pay pricing or working with our Support Team. When that is not possible, such as during emergencies or situations where you cannot shop ahead, Start Shield provides added protection.

If you receive a bill that exceeds your plan’s reimbursement:

  • Our team reviews the charges for accuracy
  • We advocate on your behalf and negotiate with providers to reduce the total amount you owe

If a large balance remains after advocacy, Start Shield may provide additional financial assistance. Financial support is determined on a case-by-case basis and is designed to help limit your total financial exposure—similar to an Out-of-Pocket-Max.

Emergency care is automatically eligible for Start Shield. For planned procedures, a pre-bill must be submitted in advance to be eligible for Start Shield consideration. Start Shield works alongside your Start Health plan to help you manage unexpected medical bills with more confidence.

Start Shield Terms of Service

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